Born to Royalty Daycare aims to provide high-quality childcare and welcomes feedback. Raising a concern will not adversely affect a child’s care.
Where appropriate, parents and carers should first raise concerns directly with Michelle Stanley Roberts. Formal complaints should be made in writing to info@borntoroyalty.co.uk.
Written complaints relating to fulfilment of the EYFS requirements will be investigated. The person making the complaint will be informed of the outcome within 28 days of receipt. A record of complaints and outcomes will be kept and made available to Ofsted or the relevant childminder agency on request.
If a child is at immediate risk, call 999 rather than waiting for this process. The correct regulator escalation route will be confirmed when the setting’s registration route is verified.
Last updated 27 August 2026